Scan status messages
What each Next scan message in the Find Prospects Now dashboard and extension means, and what to do about it.
The Next scan line in the dashboard and the extension tells you whether scans will run.
| Message | Meaning | What to do |
|---|---|---|
| Next scan: followed by a date | All good. A scan is planned. | Nothing. |
| Manual scans only | Your frequency is set to only manual scan. | Click Run scan now, or pick a frequency in Scan settings. |
| Choose groups to monitor | No group is selected for this Facebook account. | Select groups in Settings → Facebook Groups. |
| Facebook account not in your plan | Your plan's Facebook account limit is already used by your other accounts. | Remove an account in Settings → Facebook Groups, or upgrade to Pro. See Multiple Facebook accounts. |
| Waiting for a scheduler computer | No computer has picked up the schedule yet. | Open Chrome on a computer with the extension signed in. |
| Scheduler computer unavailable | The scheduler computer is offline. | Wake the computer and open Chrome, or open the extension on another computer — it takes over automatically. |
| Switching to a connected computer… | The previous scheduler disconnected; another computer is taking over. | Wait a few minutes. |
| Facebook is disconnected on the scheduler computer / Please connect Facebook | Facebook is logged out in that Chrome profile. | Log in to Facebook in Chrome. |
| Scheduler computer is still setting up | The extension is finishing its first sync. | Keep Chrome open a moment. |
| Finish setup on your dashboard | Setup is not complete. | Finish the setup wizard. |
| Active subscription required | Your plan is inactive or a payment failed. | Check Account. See Manage your subscription. |
| No scheduled scan for this Facebook account | The scheduler computer is logged in to a different Facebook account. | Log in to this account on the scheduler, or run a manual scan. |
| Cannot verify the schedule. Reconnecting… | A temporary connection problem. | Wait; it retries automatically. |
Dashboard connection status
- Extension connected — a computer with the extension is online.
- Computer unavailable — no computer is online; scheduled and manual scans wait.
Last updated on
Scheduler computer
When the Find Prospects Now extension is installed on several computers, one of them runs your scheduled scans and another takes over automatically if it goes offline.
Dashboard overview
The Find Prospects Now dashboard collects every Facebook group post that matches your keywords or AI criteria, with tabs for New, Saved, AI Matches and Hidden leads.