Find Prospects Now helps you find Facebook group conversations where someone needs what your business offers. A useful setup starts with a clear customer, a focused group list and a few phrases that describe a real request. This guide takes you from connecting the extension to reviewing your first matches.
1. Define the customer you want to find
Write down your service, the area you cover and the request you would like to answer. For example: “I install kitchens for homeowners in Bristol who are planning a renovation.” This is more useful than “I want more leads,” because it gives you a test for every group and matched post.
Add two exclusions based on your business: perhaps jobs outside your area and requests for materials without installation. Keep uncertain requests available for review rather than excluding every post that lacks a complete brief.
For specific examples, use the contractor playbook or property management guide.
2. Connect your account and Chrome extension
Sign in to Find Prospects Now and follow the onboarding instructions to install and connect the desktop Chrome extension. Use the Chrome profile where you normally access Facebook. Your Find Prospects Now login and Facebook email do not need to match; what matters is the Facebook account connected in that browser.
Check that the expected Facebook account appears before choosing groups. You need active product access and a completed monitoring setup to run a scan. If you previously chose to set up later, return to onboarding to finish your selections.
3. Select groups where your customers ask for help
Choose accessible groups that cover your service area or customer niche. Your connected Facebook account must be able to view their posts. Start with a shortlist you can review, rather than selecting every available group immediately.
Look for recent recommendation requests, project questions and practical conversations. Read the rules before planning a commercial response. A small neighborhood group can be more useful than a large group dominated by supplier advertisements.
The group coverage worksheet helps you record the purpose of each group and check for overlap.
4. Add phrases that signal a potential customer
Use phrases such as “recommend a kitchen fitter,” “looking for a cleaner” or “need a property manager,” adjusted to your actual offer. Product names alone often attract supplier posts; request phrases help you focus on people asking for assistance.
Find Prospects Now supports exact and includes matching. Keep each keyword entry understandable on its own rather than pasting a Boolean search expression. Add negative phrases carefully: excluding “cheap” could hide a suitable customer asking about pricing.
Use the industry keyword templates as starting material, then refine them from your own results.
5. Describe your ideal request with AI Matching
With Pro access, AI criteria help identify relevant meaning when people phrase a need differently. Describe the customer and task: “A homeowner looking for someone to install or replace a kitchen within my service area.” Include examples of requests that fit and ones that do not.
AI Matching helps surface candidates for your review. Read the original wording before deciding that the person is ready to buy. Missing location, scope or timing should become a follow-up question, not an invented detail.
6. Choose your scan and alert settings
Set a recurring scan interval that fits your review routine. Available scheduled intervals run from one to six hours. Keep the connected Chrome browser running on an awake computer with an active Facebook session so the extension can perform the scans.
Choose browser notifications if you want an alert when matches are found. You can also configure a supported webhook destination for your own workflow. The web dashboard gives you one place to review results; a scan schedule does not promise instant discovery of every new post.
7. Run a first scan and review the matches
After completing onboarding, run a manual scan and check its outcome. Open a handful of matching posts and ask: is this a customer request, is it in my area, and can I offer something helpful? Check the original Facebook conversation for context and existing replies.
Save requests worth following up, and use New and Seen to organize your review queue. Treat Save as a shortlist action, not evidence that the person has become a customer. Use the qualification checklist to make those decisions consistent.
8. Refine the setup and start useful conversations
After a few review sessions, note which groups and phrases produce useful requests. Replace one noisy keyword at a time, check negative phrases against missed examples, and add groups only when they cover a specific gap.
When you respond, address the person's question, disclose your business connection and ask for the missing detail needed to help. The reply templates give you adaptable examples. Track conversations and booked work with the results guide, then use pricing to choose the capacity that fits your workflow.

