> ## Documentation Index > Fetch the complete documentation index at: https://findprospectsnow.com/llms.txt > Use this file to discover all available pages before exploring further. # Find Prospects Now FAQ > Answers to frequently asked questions about Find Prospects Now, Facebook group monitoring, AI matching, notifications, billing and the seven-day trial. Source: https://findprospectsnow.com/faq ## How does Find Prospects Now work? Install the Chrome extension, choose the Facebook groups you already follow, then add keywords or describe the type of conversation you want to find with an AI criterion. Find Prospects Now scans new posts, gathers the relevant matches in one dashboard, and lets you open the original Facebook conversation when you are ready to respond. ## Can I monitor private Facebook groups? Yes, provided the Facebook account signed into your Chrome profile is already a member and can normally view the group and its posts. Find Prospects Now never bypasses Facebook permissions and cannot unlock groups or content your account is not authorised to access. ## Can I use more than one Facebook account? Plus works with 1 Facebook account. Pro lets you switch between up to 3 Facebook accounts, each with its own 50 monitored groups, and shows all their posts in one dashboard. Only the Facebook account logged in to Chrome is scanned, one scan at a time. When you log in to another account, its groups are imported automatically. ## Do I need to share my Facebook login details to monitor groups? No. Find Prospects Now never asks for or receives your Facebook password. The extension uses the Facebook session that is already active in your Chrome profile. It can only monitor groups and posts that your signed-in Facebook account is already authorised to view. ## Do I need to keep the extension open? No. Once your monitoring schedule is configured, you do not need to leave the dashboard or extension popup open. Chrome must remain running, the extension must stay installed, and your Facebook session must be active so scheduled scans can continue. ## How is this different from Facebook Ads? Facebook Ads place paid messages in front of an audience. Find Prospects Now listens for organic conversations where someone is already expressing a need, asking for advice, or looking for a recommendation. It does not publish, comment, or message anyone on your behalf—you decide which conversations deserve a personal response. ## How is AI Lead Matching different from keywords? Keywords are ideal when you know the exact words or phrases people are likely to use. AI Lead Matching looks at the meaning and intent of a post, even when your exact keyword is missing. You can use both together: keywords for precise monitoring and AI criteria for broader, more natural buying signals. ## Can I monitor my brand reputation? Yes. Add your brand, product, or competitor names as keywords, or create an AI criterion describing the mentions and feedback that matter to you. Relevant posts from your selected groups are collected in the dashboard so you can review the conversation while it is still current. ## What integrations do you support via webhooks? You can send matched-post details to Slack, Discord, an automation platform, or another endpoint that accepts webhooks. Webhook delivery is queued securely with automatic retries. Plus supports one active destination and Pro supports five. ## How often does the system scan for leads? You can schedule recurring scans every hour or choose a two-, three-, four-, five-, or six-hour interval, depending on how closely you want to monitor your groups. You can also launch a manual scan whenever you want to check for fresh conversations immediately. ## What notification channels do you support? Find Prospects Now supports local Chrome notifications and user-configured webhook alerts when a new match is found. Webhooks can deliver results to Slack, Discord, or another URL you control, while each notification channel can be managed from the extension settings. ## Does Find Prospects Now collect my data? Find Prospects Now processes information needed to provide and secure the service. Our servers back up monitoring settings, selected groups, Saved posts and encrypted matching-post history. Matching-post history is retained for up to 14 days; the extension also keeps a local offline cache. Optional AI Matching sends relevant content for analysis, and configured webhooks send matched-post details to your destinations. We do not sell your personal information or use Facebook data for advertising. Read the Privacy Policy for storage, processing and retention details. [Read our Privacy Policy](https://findprospectsnow.com/privacy-policy) ## Is there a trial? Yes. The seven-day trial includes full Plus access: up to 10 monitored groups, 20 keywords in total, Chrome notifications, one webhook destination, and the complete dashboard. Stripe shows any amount due today before you confirm. A payment method is required. The monthly Plus subscription starts automatically when the trial ends unless you cancel before then. [Start 7 day trial](https://findprospectsnow.com/start-trial) ## What is Find Prospects Now? Find Prospects Now is a Chrome extension that monitors the Facebook groups you already follow and helps you spot relevant conversations without scrolling through every post. Add keywords or describe your ideal lead with AI Lead Matching, then review matching posts in one dashboard and open the original Facebook conversation when you are ready to respond. ## How does the 7-day Plus trial work? The seven-day trial gives you full Plus access, including up to 10 monitored groups, 20 keywords, Chrome notifications, one webhook destination, and the complete dashboard. Stripe shows any amount due today before you confirm. A payment method is required. Your monthly Plus subscription starts automatically when the trial ends unless you cancel beforehand. ## What is AI Lead Matching? AI Lead Matching understands the meaning and intent of Facebook posts, so it can find relevant opportunities even when people do not use the exact keywords you expected. Describe your ideal prospect or buying signal in natural language, and Find Prospects Now highlights the conversations that match. AI Lead Matching is included with Pro. [Explore AI Matching](https://findprospectsnow.com/ai-matching) ## Can I upgrade my plan later? Yes. You can upgrade from Plus to Pro whenever you need more monitoring capacity, unlimited keywords, AI Lead Matching, or additional webhook destinations. Before you confirm, you will see the amount due immediately, your new recurring price, and your next billing date. ## Is there a long-term commitment? No. Monthly plans can be cancelled at any time, and you will keep access until the end of your current billing period. Annual plans are billed for the full year in advance. You can cancel the next renewal at any time and continue using your plan until the annual period ends. ## Still have a question? Email contact@findprospectsnow.com or use the contact form at https://findprospectsnow.com/contact.