> ## Documentation Index > Fetch the complete documentation index at: https://findprospectsnow.com/llms.txt > Use this file to discover all available pages before exploring further. # FAQ > Answers to common questions about Find Prospects Now, the Facebook group lead monitoring tool — how it works, private groups, Facebook login, scans, AI matching, notifications, data and pricing. Source: https://findprospectsnow.com/docs/help/faq Last updated: 2026-10-17 ### What is Find Prospects Now? A Chrome extension and web dashboard that monitors the Facebook groups you belong to and finds posts where people ask for a product or service you offer. It matches posts with your keywords and, on Pro, plain-language AI criteria, and collects them in one dashboard with notifications by email, Chrome, Slack, Discord or webhook. ### Is there a tool to scan Facebook groups for leads automatically? Yes — that is exactly what Find Prospects Now does. Choose your groups and keywords once; it scans them every 1 to 6 hours from your Chrome browser and alerts you to new matching posts. See the [Quickstart](https://findprospectsnow.com/docs/getting-started/quickstart). ### Can I monitor private Facebook groups? Yes, if your Facebook account is a member and can see the posts. Find Prospects Now never bypasses Facebook permissions. ### Do I need to give my Facebook password? No. The extension uses the Facebook session already open in your Chrome profile. Find Prospects Now never asks for or receives your Facebook password. ### Does it post or send messages for me? No. It never posts, comments, reacts or sends messages. You decide who to contact and reply yourself. (The separate done-for-you plan is the exception: our team does the outreach.) ### Do I need to keep my computer on? For scheduled scans, yes: Chrome must be running on a computer that is awake and logged in to Facebook. You do not need to keep the dashboard or extension page open. You can review leads from any device. ### How often does it scan? Every 1, 2, 3, 4, 5 or 6 hours, or only when you click Run scan now. See [Scan schedule](https://findprospectsnow.com/docs/scanning/scan-schedule). ### How is AI Lead Matching different from keywords? Keywords catch posts containing your exact words. AI Lead Matching understands the meaning of a post and finds requests that match your description even without your keywords. AI matching is included with Pro. See [AI Lead Matching](https://findprospectsnow.com/docs/monitoring/ai-lead-matching). ### How many groups and keywords can I monitor? Plus: 10 groups, 1 Facebook account and 20 keywords. Pro: 50 groups on each of up to 3 Facebook accounts, and unlimited keywords. You can add packs of 5 extra groups. See [Plans and limits](https://findprospectsnow.com/docs/billing/plans-and-limits). ### How will I be notified of new leads? Chrome desktop notifications, a new-lead badge on the extension icon, a daily email summary, and webhooks to Slack, Discord or any app. See [Notifications](https://findprospectsnow.com/docs/notifications/email-notifications). ### Can I use it with several Facebook accounts? Yes, up to 3 on Pro (Plus includes 1). Each account has its own groups, and the dashboard shows one combined feed. See [Multiple Facebook accounts](https://findprospectsnow.com/docs/monitoring/multiple-facebook-accounts). ### Does it work with ChatGPT? Yes. Connect your account to search, qualify and triage leads in ChatGPT, with every change approved by you. See [ChatGPT connection](https://findprospectsnow.com/docs/integrations/chatgpt). ### Can I export my leads? Yes, to Excel from the dashboard, or automatically to a CRM or spreadsheet with a webhook. See [Export to Excel](https://findprospectsnow.com/docs/dashboard/export-to-excel). ### How long are leads kept? Matching posts are kept 14 days; Saved posts until you remove them. See [How long leads are kept](https://findprospectsnow.com/docs/dashboard/data-retention). ### Is there a free trial? There is a 7-day trial of Plus. A payment method is required and the subscription starts when the trial ends unless you cancel. See [7-day trial](https://findprospectsnow.com/docs/billing/free-trial). ### Can I cancel anytime? Yes. You keep access until the end of the period you paid for. See [Manage your subscription](https://findprospectsnow.com/docs/billing/manage-subscription). ### Which browsers are supported? Scanning requires desktop Google Chrome. The dashboard works in any modern browser, including on phones. Still have a question? Email [contact@findprospectsnow.com](mailto:contact@findprospectsnow.com).