> ## Documentation Index
> Fetch the complete documentation index at: https://findprospectsnow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your subscription

> Change your payment method, cancel or reactivate your Find Prospects Now subscription, fix a failed payment, and delete your account.

Source: https://findprospectsnow.com/docs/billing/manage-subscription  
Last updated: 2026-10-17

Everything is in the **Account** section of the dashboard.

## Change payment method or view invoices

Click **Change payment method**. The secure Stripe billing portal opens, where you can update your card and download invoices.

## Cancel

1. Click **Cancel my subscription**.
2. Tell us why (this helps us improve) and confirm.

Cancellation takes effect at the **end of your current billing period**; you keep full access until then. Payments are not refunded by default (see the [refund policy](https://findprospectsnow.com/refund-policy)). After the period ends, scans and notifications stop.

## Reactivate

Changed your mind before the end of the period? Click **Reactivate my subscription** — nothing changes and billing continues.

After access has ended, you can subscribe again from the pricing page. Your settings are kept.

## Failed payment

If a payment fails, the dashboard sends you to a page to restore access with **View and pay invoices** or **Update payment method**. Scans pause until the payment succeeds.

## Delete your account

Click **Delete my account** and type your email to confirm. This is **permanent**: your subscription is cancelled immediately and your data is deleted.

## Need help?

Email [contact@findprospectsnow.com](mailto:contact@findprospectsnow.com) — we reply within 24 hours.